Field and in-store sales support
We’re always on hand to support your sales, and your sales teams
Remote-working staff can feel isolated and are less resilient to the pressures of holidays, sickness and peak trading. PCMS provides a central point of control that back-ups up your in-store and mobile teams and provides a consistent response for telephone, email and social queries. Mass notifications such as Christmas delivery info can be left to us, as can telephone vacation and public holiday cover. We recognise the value of relationships – trust us to help you build and strengthen yours.
PCMS Sales Support
- A prioritised contact point for remote sales
- Enhanced customer satisfaction
- Proactive customer contact and speedy problem resolution
- Increased morale in your sales teams