Technical support
Retailers have trusted PCMS to support their teams for more than 30 years. We provide an always available, always engaged team to help you on hardware and solve issues on software.
Scalable and flexible
All support centres focus on something we all know: increased productivity equals better service. Our toolset delivers knowledge management and root cause analysis that are trusted by retailers worldwide.
Always available
Always available, and always ready to help – our team reduced unnecessary contact while expediting the resolution of the technical issue.
Find out how our Contact Centre can help you increase profit
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Outsourced IT Support
Outsourcing your IT support to a managed Service Desk with proven retail expertise will pay dividends in more ways than one.
Start-to-finish sales
Pre-sale or post-sale, we’re with you and your customers to deliver more value, and eradicate costly errors
Enterprise monitoring & automation
As systems converge and data becomes increasingly critical to business operations, stability and availability of systems is a prime concern.