Innovative customer facing kiosks help increase customer loyalty and end-user experience.
Kiosk solutions are not ‘off the shelf’ commodities or turnkey solutions and as such are highly tuned towards the retailer and how they want to offer services and facilities to their customers. The VISION Commerce Suite uses our common technology framework meaning it easily adapts to multiple retail channels, formats and selling points like a kiosk. The kiosk framework enables your business the flexibility to meet your unique needs by leveraging the library of common retail component used elsewhere in our solution suite (price and product data, promotions, loyalty points look-up etc.), but deployed in a highly customisable customer self-service touchpoint – everything from price check to loyalty, even payment and much more.
Kiosk solutions are unique in virtually every implementation. TouchPoint offers high-quality images, and location sensitive content providing the ability to target specific products and advertising to specific stores, locations and environments. PCMS has successful deployment of kiosks in multiple sectors such as Department Stores, Airports, Grocery & Pharmacy/Drug chains.
- Price check
- Currency conversion
- Loyalty card points checking
- Interactive catalogue
- Transaction payment
- Integration into other systems (e.g. drug dispensing systems)