Retail system alerting and monitoring
With data becoming more critical than ever to retail business operations, system alerting and monitoring is essential to ensure stability and availability.
PCMS’ state-of-the-art enterprise monitoring solutions take retail application alerting and monitoring to a new level with PoS business requirements being instrumental in driving the system’s management. Best-in-breed monitoring tools alert you promptly to any issue, so they can be resolved with minimal impact to trading.
Key benefits of retail alerting & monitoring solutions
- Identifies failure patterns, issues and technical problems covering a wider business-driven context
- Detects functional and technical issues across the retail estate
- Assists with the impact analysis, diagnosis and resolution of problems
- Can be extended to embrace new functional and non-functional enhancements to the PoS applications and services
- Designed, presented and secured for a range of users, from business operators right down to the 3rd line support technicians
Know what’s going on in your retail estate at all times
You might also be interested in...
Fraud prevention support
Increase your profits by allowing suspected fraudulent activity to be identified and reported in a discreet manner.
Point of service
A powerful feature rich enterprise platform designed for the digital retail complexity of today and tomorrow.
Managed IT services
PCMS’ Managed IT Services solutions take responsibility for delivering everything your business needs to help support your IT requirements.