Build profits

Make sure every channel pays its way by asking PCMS to run your Engaged Customer Centre. Our dedicated advisors understand your products and your brand, and are equipped and empowered to sell more on your behalf.

Personal service

Whether it’s interactive chat or eCommerce, PCMS advisors offer the ultimate in personal service to your customers.

Multi-channel order building

Offer a seamless shop and baskets that build no matter where you are in the integration process.

Start-to-finish sales

Pre-sale or post-sale, we’re with you and your customers to deliver more value, and eradicate costly errors

B2B Account Management

Complex order taking and tracking can be difficult to manage and expensive to control: let us run it for you.

Field and in-store sales support

Out in the field but not on their own; PCMS provides the perfect back-up to your field sales operatives.

Find out how our Contact Centre solutions can help retailers enhance sales


Contact us

PCMS Group Ltd
Torwood Close
Westwood Business Park
Coventry, CV4 8HX
+44 (0)24 7669 4455

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