Technical support

Retailers have trusted PCMS to support their teams for more than 30 years. We provide an always available, always engaged team to help you on hardware and solve issues on software.

Scalable and flexible

All support centres focus on something we all know: increased productivity equals better service. Our toolset delivers knowledge management and root cause analysis that are trusted by retailers worldwide.

Always available

Always available, and always ready to help – our team reduced unnecessary contact while expediting the resolution of the technical issue.

Find out how our Contact Centre can help you increase profit


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Outsourced IT Support

Outsourcing your IT support to a managed Service Desk with proven retail expertise will pay dividends in more ways than one.

Start-to-finish sales

Pre-sale or post-sale, we’re with you and your customers to deliver more value, and eradicate costly errors

Enterprise monitoring & automation

As systems converge and data becomes increasingly critical to business operations, stability and availability of systems is a prime concern.

Contact us

PCMS Group Ltd
Torwood Close
Westwood Business Park
Coventry, CV4 8HX
+44 (0)24 7669 4455

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